Refund policy
Returns & Exchange Policy
7-Day Easy Exchange & Return Policy
We want you to love your PerfectTan wallet. If you’re not fully satisfied, you can return or exchange it within 7 days of delivery.
Eligibility for Return or Exchange:
Product must be unused, undamaged, and in its original packaging
Returns must be initiated within 7 days of delivery
Proof of purchase (order ID or invoice) is required
What Can’t Be Returned:
Items damaged due to misuse or wear & tear
Personalized or custom products
Products bought during clearance sales unless defective
How to Initiate a Return/Exchange:
Email us at perfecttanindia@gmail.com with your order ID and reason for return
Our team will guide you through the pickup or shipping process
Once we receive and inspect the item, we’ll issue a refund or ship your exchange
Refund Method:
Refunds are processed within 5–7 working days
Refund will be made to the original payment method
Shipping Costs:
Return shipping is free if the product is defective or incorrect
For voluntary returns, return shipping costs may apply.